| CI61, CI64, CI66, CI65, CI67
Caller ID with name and number Menu
NOTE: This unit is NOT wall mountable. NOTE: Change Language Display When Unit Says "NO CALLS". NOTE: Caller ID must be set up with the local phone company for the unit to work. There are two caller ID packages available - Basic - sends only the phone number to the unit. Deluxe - also sends the date, time, and caller name. Ask the caller where they got their unit. If they purchased the unit from Innotrac or are leasing it from BellSouth have them call Innotrac for service - 800-733-2355. NOTE: All our stand alone ANSWERING MACHINES and stand alone CID’s, are designed to work only on single line telephones. There are only 2 lines to conduct the wire in the jack on the back of the unit, which are capable to deliver only one line. If someone would connect a single line telephone, a single line caller ID, or a single line answering machine to a 2/line jack RJ14c, the unit would deliver only one line in the best case. As a RULE our units cannot be connected to a 2/line jack and expect to deliver 2 lines. NOTE: If the customer has CALL FORWARDING services and they transfer to a busy number, the unit will transfer to a 3rd number given by the customer. If the 3rd person (or any person) where the customer transferred to does not have CID services, but they do have the CALL FORWARDING feature on their unit; it will NOT show the customer’s number on their unit. NOTE: REGARDING: MESSAGE WAITING INDICATOR ON ALL CALLER ID All our callers ID Stand Alone, Integrated, and Cordless, Do have capability of displaying messages on the LCD Display. If this Icon is "ON" on the Caller ID, It means that you have MESSAGE SERVICE with the phone company and that there is at least one message waiting to be retrieved. Once you retrieve the message, the icon should disappear. This message waiting will appear ONLY if the phone company provides a message waiting service with VISUAL indicator. Many phone companies do not have the visual indicator. This means when a message comes in, The phone company will provide a stutter dial tone and when the subscriber picks up the HANDSET he will hear the stutter dial tone notifying him to retrieve his messages from his phone co. Stutter dial tone will NOT activate the message icon on the LCD display. How do I install the batteries? Batteries are required to power the CALLER ID DISPLAY when your phone is on hook, and to prevent loss of memory if phone line power is interrupted or you unplug the Caller ID. Before using your Caller ID, install 4 AAA batteries in the battery compartment on the bottom of the unit. With normal use, batteries last about one year. WARNING: Have fresh batteries on hand before you begin battery replacement. You must install the new batteries within 1 minute after removing the old ones, otherwise, you might lose the information stored in memory. This unit must be disconnected from the telephone line before inserting or changing the internal batteries. When the battery low indicator appears in the display or the display dims, replace the batteries. Before you can use the system the first time, use a pointed object, such as a ball point pen to Press RESET on the back of the system. If you are having a problem with the unit: 1.) Disconnect the line from the back of the unit. 2.) Take out the batteries. (If applicable disconnect AC Adaptor) 3.) Wait 5 minutes. 4.) Replace the batteries first. 5.) Then reconnect the line. 6.) Press the RESET button . 7.)Wait for your first call to come in. The system will reset. NOTE: This unit stores and displays up to 99 single Caller ID records (telephone number only) or 75 multiple Caller ID records (name and telephone number). After the first ring, NEW CALLS and the call information appear on the display. If you choose not to answer the call, NEW CALLS flashes until you retrieve your messages. The system also displays area codes to let you know if the call is a long distance call, if the call was forwarded to your phone, or if the call did not include Caller ID information. You can use the system to quickly review your call information, and you can delete call information after you no longer need it. After you have received at least one call, the system displays the information of the most recent call. To review your calls, Press either REVIEW button . The display changes to show the total number of calls saved and the number of new calls received since your last review. Press REVIEW>> to see information about the most recent call or REVIEW<< to see information about the earliest call. If your NEW CALL indicator or your MESS. indicator, is blinking, Push REVIEW it will disappear.(Note: Your battery is not low If MESS indicator is blinking. It will continue to blink until you push REVIEW). When memory is full, the system automatically deletes the oldest call information when a new call arrives. You can manually delete a call from memory. Repeatedly Press the REVIEW>> or REVIEW << to search for the call you want to delete. When the call you want to delete appears, quickly Press DELETE twice. The call is deleted and the display shows the next received call. To delete all calls, repeatedly Press REVIEW>> or REVIEW<< until the system displays the number of total calls. Then Press and hold DELETE for about 6 seconds. The system deletes all calls from memory, the display flickers, and NO CALL appears on the display. What do the messages on the display mean? --CALL-Fd-- Appears instead of the phone number if the call was forwarded to you by a telephone set to forward calls. Press READ to see the phone number of the original caller. --CALL Fd BUSY-- Appears instead of the phone number if the call was forwarded to you by a telephone set to forward busy calls. Press READ to see the phone number of the original caller. --NEW-- Appears the first time you review a calls information. --RPT XX-- Appears the first time you review information for a call from someone who has called more than one time from the same number. --#XX-- Indicates the call number. #01 is always the most recent call stored. --OUT OF AREA-- Appears if the caller is not within a Caller ID service area. No caller information appears. --PRIVATE CALL-- Appears if the caller chose to block sending their Caller ID information. No caller information appears. --?-- Question mark appears within the Caller ID information if one or more letters were not properly received. It is normal for this to occasionally happen. If this happens often, contact your local phone company and ask them to correct the problem. --DATA ERROR-- Appears if the Caller ID information was garbled. It is normal for this happen occasionally. If this happens often, contact your local telephone company to have them correct the problem. 1.) Press any one of the REVIEW button s until NO CALL or XX CALLS appears. 2.) For English to Spanish, or vice versa, Press and hold REVIEW down until it shows XX LLAMADAS or XX CALLS again. 3.) For English to French, or vice versa, Press and hold REVIEW up until it shows APPELS XX or XX CALLS. How do I troubleshoot the unit? If you experience difficulty with this Caller Identifier, disconnect it from the telephone line and connect a known working unit into the line. If the known working unit does not operate properly and displays the same symptoms, contact your local telephone company for assistance. If the known working unit does operate properly, refer to the warranty instructions. Problem: Phone rings but there is no Caller ID Message: Solution: Check with your telephone company to be sure Caller ID service is activated. Do your batteries need replacing? Problem: DATA ERROR appears on the display: Solution: You may have received bad data. The message will remain until the number is erased. If you pick up the phone before the second ring, the caller information may not be completely received resulting in an ERROR message. If you have an answering machine connected to the same line, make sure it is set to answer after two or more rings so it does not interfere with receiving Caller ID information. Problem: The display is blank: Solution: The batteries need to be replaced. Problem: "?" appears in information on display: Solution: Call information was not received correctly. Problem: Phone will not dial out when hooked up to the Caller ID. The Caller ID does still pick up calls: Solution: Does the customer have a rotary phone - Caller ID will not work with a rotary phone. Try another phone. Problem: Unit is not storing the right amount of names and/or numbers: Solution: Suggest that the customer reset the unit. |